VIA MATCH LIMITED

IT Assistant

Location: London office with remote working available

Salary: £35,000 to £40,000 per year

Type: Full-time, permanent

A growing organisation is looking for an IT Assistant to support day-to-day technology operations across the business. This role is ideal for someone with solid IT fundamentals who enjoys problem-solving, supporting users, and getting involved in a wide range of technical tasks.

You will be based in the London office, with the flexibility to work remotely as part of a hybrid setup.

The role

• Provide first and second line IT support to internal users

• Set up, maintain and troubleshoot laptops, desktops, mobile devices and peripherals

• Manage user accounts, access rights and permissions

• Support common business applications, networks and cloud-based tools

• Assist with IT onboarding and offboarding processes

• Escalate complex technical issues to external providers where required

• Help maintain IT documentation, asset registers and basic security practices

About you

• Previous experience in an IT support or IT assistant role

• Good working knowledge of Windows and macOS environments

• Familiarity with Microsoft 365, hardware troubleshooting and basic networking

• Confident communicating with non-technical users

• Organised, proactive and keen to learn

• Relevant IT qualifications or certifications are a plus but not essential

What’s on offer

• Salary of £35,000 to £40,000 depending on experience

• London office base with remote working flexibility

• Exposure to a broad range of technologies

• Supportive team environment with room to develop your skills

If you’re looking for a hands-on IT role with flexibility and progression, this could be a great next step.