ELG Facebook Page Moderator

English Learning Group is one of the world’s largest online communities for people improving their English, with members from across the globe supporting one another through daily practice, questions, and resources. The community is fast-moving and high-volume, which makes strong moderation essential to keep it welcoming, safe, and spam-free. We’re hiring a full-time Facebook Page Moderator to help manage comments, review posts, remove spam, and keep the community positive. This is structured work with clear rules and escalation paths. No experience required—we provide training, examples, and an easy checklist system. RESPONSIBILITIES • Review comments and posts and take action using clear guidelines • Remove spam, scams, and inappropriate content quickly • Respond to common questions using saved replies/templates • Escalate edge cases to senior moderators (no guesswork) • Track actions in a simple log (Google Sheet) • Help keep the community friendly and supportive WHAT YOU BRING • No experience needed — training is provided • Good judgment and a calm mindset (don’t take things personally) • Comfortable using Facebook tools and basic computer skills • Clear writing and respectful communication • Consistency and reliability (show up, follow the rules) WHAT TO EXPECT IN THE INTERVIEW PROCESS • Quick screening message + availability check • Short moderation simulation (approve/hide/delete examples) • Final call with moderator lead • Offer A FEW REASONS TO WORK WITH US • Easy, repeatable workflow with clear standards • Remote role that’s perfect for someone who likes routine tasks • Supportive team chat + daily guidance • Strong stability: the community is always active